Frequently asked questions about Das Import

Who is Das Import, where are we located and how can you reach us?

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Questions and answers
Do you have a showroom?
How do I know that Das Import is a reliable party?
How many cars does Das Import import?
What is the address of Das Import?
What are the opening hours of Das Import?
Does Das Import currently have any vacancies?
How much experience does Das Import have with importing cars?
What kind of people make up your team?
What is the telephone number of Das Import?
Does Das Import sell cars itself or act as an intermediary?
Who is the founder of Das Import?
Has Das Import won prizes or awards?
Under which company name and Chamber of Commerce number is Das Import registered?
Can Das Import also import exclusive or exotic cars?
Can I make an appointment to visit?
Can I also simply call you?
Can I also contact you via WhatsApp?
Why do so many customers choose Das Import?
Do I have a single dedicated point of contact during the import process?
How can I get in touch?
Do you only import cars?
Do you work throughout the Netherlands?
Can I also just ask a question?
Which German dealers do you work with and where do the cars come from?
What does it cost to have a car imported through Das Import?
How can I get in touch if I do not yet have a fixed contact person?
How quickly will I receive an answer to my e-mail or request, and are you available on public holidays?
How do I get to your location and where can I park?
Where can I read experiences from other customers of Das Import?
How do I know my money is safe if I buy a car from Germany through you?
Where can I find the agreements and terms of my import assignment?
What do you do with my personal data, such as my ID and payment details?
Do you also work for businesses, such as a car dealership or a leasing company?
Can I also follow you on social media or can I sign up for a newsletter?
Do you have a showroom?
We do not have a showroom with cars that are offered directly for sale, nor do we have our own stock. The vehicles shown on our website are still located in Germany and are offered for sale there by official brand dealers. We can import these cars to order. In our building we have a former showroom space, where we temporarily park vehicles that are imported at the request of our customers and are awaiting a Dutch registration. This space is also suitable for receiving customers. In addition, we have a warehouse in which we likewise temporarily store cars.
How do I know that Das Import is a reliable party?
Importing a car often involves considerable amounts. It is therefore important that you know with whom you are doing business. Das Import is the trade name of Das Automotive Services B.V. and has by now been guiding customers for over 20 years in the purchase and import of cars from mainly Germany. In that period we have imported over 30,000 cars. A number of concrete assurances: - We are an RDW (Dutch vehicle authority)-recognised car company and have the necessary recognitions and facilities to register imported cars efficiently in the Netherlands. - We are a financially healthy and creditworthy company. - Our branch in Zaandam is well secured. Furthermore, the various risks surrounding our business activities, the cars that are located with us and our services are covered through several insurances. Especially with smaller import parties such extensive coverage is not always self-evident. - We have our own branch in Zaandam where, among other things, cars arrive, are checked and are delivered. - We aim for purchase from official brand dealers and verified sellers. With many German brand dealers we have by now done business several times. - We are independent: Das Import has no own used-car stock that we have to sell to you. Our starting point is the car you want to buy and guiding a safe and careful import of it. - Our customers rate us on average with 4.8 out of 5 on Google. In addition, on our website you will find an extensive selection of experiences and references from customers. - Through our experience and size we know the import process, the German market and the possible pitfalls. We guide the process from purchase and transport to registration and delivery in the Netherlands. You can view our working method, experience and references yourself at: https://www.dasimport.nl/auto-importeren/waarom-importeren-via-das https://www.dasimport.nl/auto-importeren/referenties This way you do not have to take our reliability solely on our word, but you can also assess it yourself on the basis of our history, RDW recognition and experiences of customers.
How many cars does Das Import import?
On average we import 60 to 70 cars per week for our customers
What is the address of Das Import?
Das Import is located at Rechte Tocht 4, 1507 BZ Zaandam, the Netherlands. You can find our contact details at: https://www.dasimport.nl/over-ons/contactgegevens
What are the opening hours of Das Import?
Our opening hours are as follows: - Monday to Friday: 09:00 – 17:00 - Saturday: 10:00 – 14:00 - On Sundays we are closed Outside our opening hours you can reach us via the contact form. We will then contact you as soon as possible.
Does Das Import currently have any vacancies?
You can find our open vacancies at https://www.dasimport.nl/vacatures. If you see a suitable position, you can apply directly via the online form. Are there no vacancies available at the moment? Then we would be happy to receive your open application at [email protected].
How much experience does Das Import have with importing cars?
Das Import has more than 20 years of experience in importing cars from Germany. During this period, we have learned to master every aspect of the profession in detail. Thanks to this extensive expertise, we are able to fully unburden our customers throughout the entire import process: from finding and purchasing the right car to arranging transport, inspections, BPM calculations and the final Registratie in the Netherlands. Das Import carefully takes every step off your hands. Our years of experience enable us not only to work efficiently, but also to offer reliable service and maximum certainty.
What kind of people make up your team?
The Das Import team consists of experienced and dedicated specialists with a passion for cars and years of craftsmanship in importing vehicles from Germany. Together, we work every day to offer our customers expert advice, personal guidance and a worry-free import process.
What is the telephone number of Das Import?
You can reach us by telephone at 088 088 3777 during our opening hours: Monday to Friday: 09:00 – 17:00 - Saturday: 10:00 – 14:00 - On Sunday we are closed Is everyone on the line? Then feel free to leave a voicemail. We will call you back as soon as possible.
Does Das Import sell cars itself or act as an intermediary?
Das Automotive Services B.V. does not trade in cars for its own account and risk and does not formally sell or trade in any cars itself. In the sale of your trade-in car, Das Import acts as a car broker or car intermediary. This is an additional service for customers who use the car import service and still want to sell their current car.
Who is the founder of Das Import?
Das Import was founded by Job Das. From his private chauffeur company, he imported the first car in 2003 for a pre-agreed fee, and after a number of successful imports he founded Das Import (later Das Automotive) in 2005. His passion for cars and entrepreneurship lies at the foundation of the company. You can read more about this at https://www.dasimport.nl/over-ons/over-onze-oprichter-job-das
Has Das Import won prizes or awards?
Yes. Das Automotive Services B.V. has by now won the FD Gazellen Award from Het Financieele Dagblad eight times and, in recent years, consistently appears in the Top 250 Growth Companies, an initiative of Erasmus Centre for Entrepreneurship (ECE) and nlgroeit.
Under which company name and Chamber of Commerce number is Das Import registered?
Das Import is a trade name of Das Automotive Services B.V. This company has its registered office in Amsterdam and is registered with the Chamber of Commerce under number 34197009. The office is located at Rechte Tocht 4, 1507 BZ Zaandam.
Can Das Import also import exclusive or exotic cars?
Yes. Das Import has experience importing exclusive cars and supercars such as Aston Martin, Bentley, Ferrari, Lamborghini, Maserati and Rolls-Royce. In these segments, very substantial savings can often be achieved, sometimes of many tens of thousands of euros compared to comparable Dutch prices, and the German supply is moreover much larger than in the Netherlands. We know how to handle these kinds of cars.
Can I make an appointment to visit?
Yes. You are most welcome to discuss your wishes in person. Preferably contact us in advance to make an appointment.
Can I also simply call you?
Yes. You can contact us by phone to discuss your wishes or questions. If desired, we will then help you with the further application.
Can I also contact you via WhatsApp?
Yes. Our chatbot is also available via WhatsApp and many of our advisors additionally communicate through their personal WhatsApp account. This way you can easily ask questions or share a car with us for an initial assessment.
Why do so many customers choose Das Import?
Thanks to our many years of experience, transparent working method and guidance throughout the entire import process, many customers choose Das Import every year.
Do I have a single dedicated point of contact during the import process?
Yes. During the import process you have a dedicated point of contact for all your questions.
How can I get in touch?
You can contact us by phone, e-mail, WhatsApp or the contact form on our website.
Do you only import cars?
No. We also assist with the import of commercial vehicles.
Do you work throughout the Netherlands?
Yes. We help clients from all over the Netherlands.
Can I also just ask a question?
Yes. Even if you do not yet have a specific car in mind, we are happy to assist you.
Which German dealers do you work with and where do the cars come from?
We have no stock of our own and do not sell cars ourselves; we act as intermediaries. The supply you see with us comes from official brand dealers and verified sellers in Germany and Belgium. We advise against buying from private sellers: the history is then difficult to verify and you have less legal protection. An official brand dealer must meet the brand conditions and usually keeps a complete maintenance and service history. A verified seller is a commercial supplier that meets strict requirements: active for at least one year, at least twenty cars in supply and good reviews as a guideline. If we do not yet know a supplier, we assess it on a case-by-case basis and carry out additional checks during the process. Are you in doubt about a supplier? Send the link to the advertisement to one of our import advisers.
What does it cost to have a car imported through Das Import?
Our service works with fixed package prices. Including VAT, the Standaard package costs from € 1.699,99, the Versneld package € 1.899,99 and the Deluxe package € 2.399,99. If you arrange the purchase and transport yourself, the Registratie package costs € 699,99 and a separate temporary (German) registration € 302,50 plus delivery costs. These amounts exclude the purchase price of the car, the BPM (Dutch vehicle registration tax) payable and any options, such as a surcharge for commercial vehicles. You will receive a clear specification in advance and an agreement in which all arrangements are recorded, so that you work with a predetermined total price without surprises afterwards. The costs for our service are paid before delivery of the car. Would you like to know what it will be for your specific car? Request a no-obligation quote from one of our import advisors.
How can I get in touch if I do not yet have a fixed contact person?
Do you not yet have a fixed contact person? Then you can call us on 088 - 088 3777. We are available Monday to Friday from 09:00 to 17:00 and on Saturday from 10:00 to 15:30. You can also reach us by e-mail via [email protected] or use the contact form on our website. We will contact you within one working day. Would you like to visit our office in Zaandam? Then preferably make an appointment in advance, so that we can free up sufficient time for you. If you have already been in contact with one of our import advisers before, you can of course also call or e-mail him or her directly. If you no longer remember who you were in contact with, we will make sure that your question reaches the right person. Do you have a specific car in mind? Then preferably send the link to the advertisement along directly. Then we can view the car and help you more specifically right away. https://www.dasimport.nl/over-ons/contactgegevens
How quickly will I receive an answer to my e-mail or request, and are you available on public holidays?
We respond to e-mails, contact forms and requests in principle within one working day. Do you have a specific car in mind where speed is important? Then mention this with your request; we will try to take this into account where possible. By telephone we are available Monday to Friday from 09:00 to 17:00 and on Saturday from 10:00 to 15:30. Outside these hours you can of course simply send an e-mail or request via our website; this will be picked up during our opening hours. On Sundays and public holidays our office is in principle closed and our response time may therefore be longer. Around public holidays, moreover, different opening hours may apply. You will find the current opening hours on our website.
How do I get to your location and where can I park?
Our location is situated at Rechte Tocht 4, 1507 BZ Zaandam. You can enter this address directly into your navigation system or route planner. You can park your car free of charge on our own premises. You are most welcome to visit us. However, we do recommend making an appointment in advance, so that the right colleague is available and can set aside sufficient time for you.
Where can I read experiences from other customers of Das Import?
On our website you will find an extensive selection of experiences from customers who have imported a car from Germany through Das Import. There you can read experiences with, among other things, searching for and assessing a car, purchase guidance, communication, transport and the complete import handling. View a selection of our customers' experiences here: https://www.dasimport.nl/auto-importeren/referenties In addition, you can view our reviews on Google. There, Das Import currently has an average customer rating of 4.8 out of 5. This way, you can not only read what we ourselves say about our services, but above all how other customers have experienced the import process in practice.
How do I know my money is safe if I buy a car from Germany through you?
In most cases, you buy and pay for the car directly from the German seller. The purchase price therefore does not go through Das Import. Before you pay, we check and guide the purchase and ensure that it is clear which party you are dealing with and under what conditions. In doing so, we steer as much as possible towards purchases from official brand dealers and reliable, verified car companies. We have now done business several times with many German brand dealers and know from experience how they work. This provides extra assurance during the purchase and payment. Before the full purchase price is paid, we ensure that the car is secured and we check the available vehicle and purchase documents. We also coordinate the payment and transport with the seller. In a normal import process, full payment usually only takes place shortly before the scheduled transport date. If you buy from a seller we have not done business with before, we check the party in advance and are extra vigilant regarding the details and documentation before you proceed to payment. With financial lease, the payment works differently: Das Import purchases the car and the financing and payment are handled within the lease process. This way, we combine a direct payment to the seller with our experience, checks and guidance surrounding the purchase.
Where can I find the agreements and terms of my import assignment?
All agreements between you and Das Import are recorded in our assignment agreement. You receive this before you definitively grant the assignment. The assignment agreement contains the agreements regarding our services, the costs, payment and the mutual rights and obligations. This way, you know clearly in advance what you can expect from Das Import and which agreements apply to your import process. Do you have questions about a provision in the assignment agreement? Then your import adviser will of course be happy to explain it to you.
What do you do with my personal data, such as my ID and payment details?
We treat your personal data confidentially and use it only insofar as necessary to carry out your request and import process. Think, for example, of the purchase and Registratie (registration) of the car and of the required powers of attorney for, among other things, transport and the transfer of ownership. We only share personal data with parties that need it for the execution of the process or when we are legally obliged to do so. We do not provide your data to third parties for other purposes. We do not keep privacy-sensitive documents longer than necessary. A copy of your identity document that is necessary for the import process is removed from our systems after completion of the process. Also in the case of a financing application, we deliberately choose not to collect privacy-sensitive financial information ourselves, such as annual figures and other financial documents. You provide these directly to the relevant financing partner. Would you like to know which personal data we process about you, or do you have a request regarding your data? Then please contact us.
Do you also work for businesses, such as a car dealership or a leasing company?
We assist with both private and business imports. For entrepreneurs and companies we handle the import of passenger cars and of commercial vehicles, whereby for commercial vehicles it depends on the size and whether it fits on our transport trailer. If you have a VAT number and use the car for business purposes, you can reclaim the VAT on a net purchase. For entrepreneurs, various lease and financing options are also available; we are happy to advise you on the possibilities. In most cases you buy directly from the German seller yourself. Are you a car dealership, leasing company or fleet manager and are you looking for a permanent partnership or multiple cars? Then please contact an import adviser, and we will discuss what is possible in your situation.
Can I also follow you on social media or can I sign up for a newsletter?
Yes. You can follow Das Import via various social media channels. There we share, among other things, news, videos, special cars, information about car import and developments within Das Import. You can find us on: - LinkedIn: https://www.linkedin.com/company/das-automotive-services - Instagram: https://www.instagram.com/dasimport/ - Facebook: https://www.facebook.com/DasImport - TikTok: https://www.tiktok.com/@dasimport - YouTube: https://www.youtube.com/channel/UC4-8AHfSYK3Sb8e-FJ7uwOg Would you prefer to receive our updates by email? Then you can sign up for our newsletter. You can do so at the bottom of our website via https://www.dasimport.nl or while submitting a request.